Mercatox Review A Thorough Look At This Crypto Exchnage

On the top bar, one should click on the TRADE icon and start trading. On the right side, there are various trading pairs displayed. On the left, there is a chart of the pairs to choose from.

Help & Support

Since traders spend a significant amount of time on the trading page, a more aesthetic design would do wonders. While Mercatox does include Know Your Customer or KYC regulations as part of the sign-up process, it isn’t a prerequisite. You can use the platform to trade crypto without KYC verification if you prefer to remain anonymous.

Be crafull it’s a scam exchange even…

They also assure their users that all the activities on the platform are constantly monitored and that they take great precautions around their security systems. Also, customer support needs to be more responsive, mercatox exchange reviews and they need to feature telephone support to establish reassurance among the users. Mercatox offers almost all of the major coins and cross-currency pairs. Initially, Mercatox only offered trading via Bitcoin, but gradually started adding more digital currencies that suited its decentralized standards. It has now expanded its list to include more digital currencies like Litecoin, Ethereum, XRP, as well as many others that offer promise and suit its criteria.

We support a direct API code import for many centralized exchanges, while others may require a CSV import. More than 200 cryptocurrencies and 700 trading pairs are advertised, less are listed. Highest volumes appear for ETH, LTC, TRX, EOS, BTC, XDC and XNO. Some notable tokens such as ENJ, XMR, SOL and AVAX are not available.

• Contrary to holding cash in a traditional bank, cryptocurrency is not secured under federal laws.
• At least, the website doesn’t mention any significant legal information.
• This way, they can effortlessly place market offers, and keep tabs on live market data, i.e., shares, currencies, stock indices, commodities, etc.
• If one needs the opportunity to withdraw over 1 BTC per day, she/he should submit personal information to verify the account.
• Market orders can be used to buy or sell assets at the current price (the trader cannot specify this price when placing a market order).

Many Supported Cryptocurrencies and Countries

Mercatox ‘s customer support can be contacted via email, live chat, and via Twitter. Users can also schedule a call from a representative by filling a form on Mercatox‘s website. Mercatox also has a “Help” section for less complicated issues. Mercatox charges a percent flat fee on all currency conversions which you will have to factor into your crypto trading. Outgoing Mercatox transactions to outside crypto addresses normally require a network fee, also known as a mining fee. This ensures the processing of transactions on crypto networks.

• Its user-friendly UI, multi-currency wallet, and multi-payment services are a testament to that.
• I also found the free universal wallet to be functional because it helped me store multiple fiat and cryptocurrencies.
• While Mercatox clearly advertises lending as one of the their main tabs, it isn’t accessible from the United States or any other country via a VPN.
• People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
• I have made well over 100 support tickets to get them to take my coins out of maintenance so I can remove the coins from this exchange.
• Customer robot email support says they are working on the issue and will let us know when it is fixed.

Whenever a firm is active for more than a couple of years, they gain a reputation, and in today’s time, it is almost impossible to keep clients from sharing their experience online. Surprisingly, they are active on most popular social media platforms, and they can be reached via Facebook, Instagram, and Telegram. Compared to the big names in the sector, such as Binance, the customer support provided by this firm is not that great. This platform also follows all the safety features and has a valid SSL certificate.

Is this your company?

What matter is that some people lose their money on Mercatox and when some of them try to get assistance from the platform, they are not getting it for months. Mercatox is a crypto-to-crypto exchange that doesn’t deal with fiat money. More than that, there is no such a feature as buying cryptocurrency for fiat money via bank card, PayPal, or other methods like on many top crypto exchanges.

The homepage informs all visitors about the advantages of the platform and describes all the features in short. In the upper part of the website, there is a menu with 3 tabs (Trade, Lending, and E-Wallet). One can directly contact the exchange to see the full list of supported countries. I was immediately redirected to another page that came with a registration form and process.

Previously a sales and marketing expert, he has been an author covering cryptocurrency and financial markets for the last decade. He holds a bachelor’s degree in international business from Saimaa University of Applied Sciences. While Mercatox does have a stellar history and clean security record, they aren’t public with the background security information and processes that help secure the exchange. Mercatox has a bare-bones version of a trading platform. While there are multiple customization options, the trading platform meets the basic UI requirements.